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WORKFORCE
Working with the Next Generation
Relating to and leveraging the full value of young professionals in your funeral home. This video is free to members and $25 for non-members.
Webinar
Details
WORKFORCE
Workforce Retention Bootcamp
This powerful six-part training program helps managers and directors better understand themselves and today's new workforce in order to more effectively lead their teams and reduce employee turnover. Members: $179 per person; Non-members: $349 per person
Webinar
Details
PROFESSIONAL DEVELOPMENT
What's New and Now in Funeral Service: Top 10 Trends You Can't Afford to Ignore
From digital marketing to what families expect from a funeral home, everything evolves as the greater public dives into what's new and next in other industries. This session is $25 for members and $50 for non-members.
Webinar
Details
HOT TOPICS
What COVID-19 Means for Your Funeral Home
No one has to go it alone. Prepare your staff and funeral home for what’s to come, regardless of what the future may hold. This video is free for members and $25 for non-members.
Webinar
Details
BUSINESS
Virtual Leadership Summit 2021
All three educational sessions from our Sept. 21, 2021 event focused on change management. The bundle price for members is $99 and $179 for non-members.
Webinar
Details
VFC WORKSHOP
Veterans Funeral Workshop Part Two: Engaging the Veteran Market
Jim Rudolph will share how tribal marketing is essential to reaching veterans. This course covers it all from establishing trust and building relationships with both the organizations that work with veterans and the veterans themselves.
Webinar
Details
VFC WORKSHOP
Veterans Funeral Workshop Part One: Serving Veterans and Their Families
Veteran’s funeral expert, Jim Rudolph, will teach you his secrets to making your funeral home the #1 choice for veterans in your area. You will be able to show veterans that your funeral home can serve their unique needs.
Webinar
Details
EDUCATION
Upgrading Your Workforce Toolkit
Magnet Culture's award-winning, unique approach to bridging today’s generational gaps. This session is $75 for members and $125 for non-members.
Webinar
Details
HOT TOPICS
Themed Funerals
A declining number of families are interested in an average, traditional funeral, and instead are looking for something more. This video is free to members and $25 for non-members.
Webinar
Details
EDUCATION
The Transformative Power of Hospitality
The Transformative Power of Hospitality in Funeral Service examines the differences between Customer Service and Hospitality. Both are vitally important but vastly different.
Webinar
CE credit eligible
Details
EDUCATION
The State of Industry Education and Why You Should Care: A Discussion on the Data, National Board Exams, and Curriculum
Better understand the current labor force and the challenges you may be facing in upcoming years, we need to start with the State of Industry Education. This session is $75 for members and $125 for non-members.
Webinar
Details
HOT TOPICS
The Funeral Home of the Future May Not Be a Funeral Home at All
Cremation is a consumer-driven event and the cremation oriented customer is the ultimate disruptor. They know they are “in control” of the business transaction between funeral home and funeral consumer. This video is free to members and $25 for non-members
Webinar
Details
EDUCATION
Set-up Your Business to Succeed in 2023
Discover the necessary steps to create an optimum culture and environment to work – one that is customer-centered and encourages high performance. This session is $75 for members and $125 for non-members.
Webinar
Details
EDUCATION
Serving Families through Delayed Grief: Opportunities to Serve and Connect with Your Community
As a funeral service professional, you are in the position to become more visible in your area, to collaborate with others, and to build community as you provide healing resources. This roundtable is free to members and $25 for nonmembers.
Webinar
Details
Reimagine Your Business
The pandemic showed us that as an industry, we can be flexible, creative and nimble when necessary. Funeral homes and cemeteries were forced to instantly reinvent their businesses. This individual session is $40 for members and $70 for non-members.
Webinar
Details
WORKFORCE
Price Shopping
Pam Amos, a former SCI manager, and Nancy Weil, OGR’s Member Resources Director, share lessons learned from price shopping calls and how to perfect your approach to price shoppers’ questions. Free for members and $25 for non-members.
Webinar
Details
MARKETING
Pivot and Prevail: How to Craft and Share a Message When Margins Are Tight, Funerals Aren’t Valued, and Social Distancing Is the Norm
Get practical tips for building connections with your community that will foster relationship, loyalty, and engagement during this one-hour session. Free to OGR Members and $25 for non-members.
Webinar
Details
MARKETING
OGR Webinar: The Most Important Part of the Marketing - The Message
Funeral home marketing webinar from November 2023.
Webinar
Details
OGR Webinar: Strategic Planning
This webinar is designed to introduce funeral homeowners to the concept and importance of Strategic Planning.
01:02:32
Webinar
Details
WEBINARS
OGR Webinar: Redefining A Good Funeral
OGR Webinar from December 12, 2023.
Webinar
Details
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