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WEBINARS
OGR Webinar: Redefining A Good Funeral
OGR Webinar from December 12, 2023.
Webinar
Details
OGR VIRTUAL ROUNDTABLE
OGR Member Roundtable: Simple Community Outreach Events
OGR Member Roundtable from February 22, 2024.
Roundtable Discussion
Details
MARKETING
OGR Webinar: The Most Important Part of the Marketing - The Message
Funeral home marketing webinar from November 2023.
Webinar
Details
OGR Webinar: Strategic Planning
This webinar is designed to introduce funeral homeowners to the concept and importance of Strategic Planning.
01:02:32
Webinar
Details
OGR VIRTUAL ROUNDTABLE
Understaffed & Overwhelmed: Staffing to Ensure Coverage and Prevent Burnout
Staffing to ensure coverage and prevent burnout.
01:09:50
Roundtable Discussion
Details
OGR VIRTUAL ROUNDTABLE
GPLs – Getting pricing information into the hands of the consumer
GPLs – Getting pricing information into the hands of the consumer
Roundtable Discussion
Details
EDUCATION
The Transformative Power of Hospitality
The Transformative Power of Hospitality in Funeral Service examines the differences between Customer Service and Hospitality. Both are vitally important but vastly different.
Webinar
CE credit eligible
Details
EDUCATION
Fabulous Food for Funerals: Catering the Funeral Experience
The sharing of a meal is a universal expression of caring and comfort. So why don’t more funeral homes utilize this valuable extension of our services?
Webinar
CE credit eligible
Details
PODCAST
The Changing Consumer: Larnique Mickens
Larnique will talk about as an Air Force Veteran how she moved to the funeral profession, and how she uses Tik Tok and Facebook (1500 followers) to promote her business and engage and educate the community about funerals.
Podcast
Free / Public
Details
PODCAST
The Changing Consumer: Liesel Mindregbo Mertes
In the spirit of The Changing Consumer, Liesel focuses on discussing ways to combat both “compassion fatigue” and “change fatigue” in our profession.
Podcast
Free / Public
Details
PODCAST
The Changing Consumer: Justin Zabor
As we continue our conversation about The Changing Consumer, we enjoy a discussion with Justin Zabor thinking “out of the box” regarding ways our profession can better serve families.
Details
PODCAST
The Changing Consumer: Barbara Kemmis
Cremation Preferences & Trends: In this week’s OGR podcast, we’ll talk with Barbara Kemmis, Executive Director of the Cremation Association of North America.
Podcast
Free / Public
Details
PODCAST
The Changing Consumer: Wendy King
As consumer preferences and needs change, so do the demands placed on funeral homes.
Podcast
Free / Public
Details
EDUCATION
Future Focus: Connecting and Cultivating the Next Generation
Join Order of the Golden Rule’s Member Resources Director, Nancy Weil, as she leads this dynamic conversation on how OGR members can work with a multi-generational staff comprised of all ages and experience.
Webinar
CE credit eligible
Details
EDUCATION
Set-up Your Business to Succeed in 2023
Discover the necessary steps to create an optimum culture and environment to work – one that is customer-centered and encourages high performance. This session is $75 for members and $125 for non-members.
Webinar
Details
EDUCATION
LIG Informational Seminar
If you have questions about OGR's Health Program powered by LIG, you will find the answers to these questions and more in this archived video presentation, which is the complete archived OGR webinar hosted by LIG Solutions. Free to all members.
Webinar
Details
EDUCATION
The State of Industry Education and Why You Should Care: A Discussion on the Data, National Board Exams, and Curriculum
Better understand the current labor force and the challenges you may be facing in upcoming years, we need to start with the State of Industry Education. This session is $75 for members and $125 for non-members.
Webinar
Details
EDUCATION
OGR Virtual Roundtables: Help Wanted
Are struggling to keep your current staff engaged and committed? OGR member Chris Miller facilitated this roundtable discussion on attracting new employees and keeping the ones you have. This video is free to members and unavailable to non-members.
Roundtable Discussion
Details
BUSINESS
Community Outreach
Learn how to plan an event that will attract media coverage and get your funeral home’s name out in front of your community. This video is free to members and not available to non-members.
Details
Reimagine Your Business
The pandemic showed us that as an industry, we can be flexible, creative and nimble when necessary. Funeral homes and cemeteries were forced to instantly reinvent their businesses. This individual session is $40 for members and $70 for non-members.
Webinar
Details
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