WEBINARS

OGR Webinar: The Most Important Part of the Marketing - The Message

  • Funeral home marketing webinar from November 2023.
Webinars

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WEBINARS

OGR Webinar: Strategic Planning

  • This webinar is designed to introduce funeral homeowners to the concept and importance of Strategic Planning.
  • 01:02:32
Webinars

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VIRTUAL ROUNDTABLES

Understaffed & Overwhelmed: Staffing to Ensure Coverage and Prevent Burnout

  • Staffing to ensure coverage and prevent burnout.
  • 01:09:50
Virtual Roundtables

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VIRTUAL ROUNDTABLES

GPLs – Getting pricing information into the hands of the consumer

  • GPLs – Getting pricing information into the hands of the consumer
Virtual Roundtables

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WEBINARS

The Transformative Power of Hospitality

  • The Transformative Power of Hospitality in Funeral Service examines the differences between Customer Service and Hospitality. Both are vitally important but vastly different.
WebinarsCE credit eligible

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PODCASTS

The Changing Consumer: Larnique Mickens

  • Larnique will talk about as an Air Force Veteran how she moved to the funeral profession, and how she uses Tik Tok and Facebook (1500 followers) to promote her business and engage and educate the community about funerals.
PodcastsFree / Public

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PODCASTS

The Changing Consumer: Liesel Mindregbo Mertes

  • In the spirit of The Changing Consumer, Liesel focuses on discussing ways to combat both “compassion fatigue” and “change fatigue” in our profession.
PodcastsFree / Public

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PODCASTS

The Changing Consumer: Justin Zabor

  • As we continue our conversation about The Changing Consumer, we enjoy a discussion with Justin Zabor thinking “out of the box” regarding ways our profession can better serve families.
Podcasts

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PODCASTS

The Changing Consumer: Barbara Kemmis

  • Cremation Preferences & Trends: In this week’s OGR podcast, we’ll talk with Barbara Kemmis, Executive Director of the Cremation Association of North America.
PodcastsFree / Public

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PODCASTS

The Changing Consumer: Wendy King

  • As consumer preferences and needs change, so do the demands placed on funeral homes.
PodcastsFree / Public

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