Facilitated by George Darte, George Darte Funeral Chapel, and Rick Ludwig, Kitching Steepe & Ludwig Funeral Home

Many OGR members report being understaffed and busier than ever. Whether you have two or twenty-two people on your payroll, how can you best utilize the staff you have in order to provide outstanding customer service without leaving you or your staff working without a day off? How do you use non-licensed staff to benefit your funeral home operations? In what ways can you schedule your staff for their benefit while keeping your shifts covered? Where can you find new personnel to bring onto your team?

Staffing is the #1 challenge facing funeral home owners today. Turnover, burnout and lack of staff impacts us all, so join a conversation filled with new ideas and ways to make sure the job gets done.