It is no longer enough to provide a well-run service. Many families seek meaningful ways to commemorate their loved one's life, reflecting the essence of who they were. It falls upon you and your staff to offer tailored suggestions that meet their specific needs. Seize the opportunity, whether during the initial phone call or in-person meeting, to transform a direct cremation or burial into a full-service funeral. From Star Trek to motorcycles, share the ways you have turned an ordinary funeral into a remarkable event. Explore strategies for achieving this even with limited staff time and budget. 

Recorded July 18, 2024. 

Available FREE to OGR member funeral homes ONLY.

Click the white box below to view meeting notes and video recording.